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THE WORK I DO

With a focus on human-centered design, I help companies shape inspiring visions of the future and define the tactical plans to get there.

Image by Evan Davis.

HOW THE WORK HAPPENS

Strategic Partnerships

Bringing a team together is the foundation of any effective strategy and creates the conditions for successful work.

  • Articulating values, purpose, and mission statements

  • Defining problem spaces and project scopes

  • Ideating new products and services

Compassionate Connections

Empathy is the key to understanding what people need, and designing with empathy requires an ability to connect individuals together.

  • Conducting user research

  • Planning and facilitating workshops

  • Listening

Ambitious Distillation

The world is a complicated place. By exploring the terrain, organizing ideas, and articulating models, ambiguity can quickly become clarity.

  • Visualizing ecosystems

  • Generating actionable insights

  • Detailing service blueprints

  • Identifying and prioritizing work streams

Inspiring Narratives

A design is only as good as the story we tell about it. Communicating your vision effectively will align, inform, and inspire others.

  • Creating future vision stories

  • Writing effective content around value and opportunities

  • Designing visual communication artifacts


To learn how my work as a design strategist and service designer can solve problems for you, email me or connect with me on LinkedIn.